Where do you ship?
Pretty much everywhere on earth! There are a few places that have adjusted shipping, though! This includes Germany, Spain and the UK. To keep shipping as low as possible the order will be sent like it’s a gift.
When can i expect my order?
This depends on where you live! If you live in the Netherlands it will take a few (work) days for your order to arrive in most cases. If you live in the EU your order will likely be delivered within 2 weeks. Anywhere outside of that could be as much as 3 to 6 weeks.
I've only received part of my order. Where is the rest?
All presale items get sent out within their allocated window. This means that sometimes when you order something only a part of the order arrives. Don’t worry! The rest will follow as soon as I have it in hand. If you have any questions about this don’t be afraid to contact me.
Can I return an item?
You can for 14 days after your purchase arrived. Please contact me in order to settle this!
Can I get a refund?
If you’re not happy with your item you can return it within 14 days of your purchase and you will get a refund. If your purchase was lost in the mail you will get a refund too. Please contact me in order to settle this!